ORDER PROCESSING

  • Online hours are 24/7

    To place an order by phone dial (902) 626-8952

    To place an order via email click here or visit our contact page to send us a message.

  • Yes! simply add your message in the description field and we will add it to your basket on a postcard or personal notecard.

  • Normal processing times are 1-2 business days.

  • Yes, you can place your order for a future delivery date.

  • Gift cards are available in our online shop at https://wmatlanticgifts.ca/shop/gift-cards

    $25, $50, $75 or $100

ORDER CHANGES

  • We do make every effort to accommodate changes once an order has been placed and is in the queue. Please contact customer service via phone or email as soon as possible and we will try our very best to accommodate any changes or cancellations.

  • Address changes are possible depending on the order’s progress in the system. Please contact customer service via email or phone as soon as possible to update delivery or shipping addresses and/or options.

PAYMENT OPTIONS

  • We accept Visa, Mastercard, debit cards, Paypal, and Apple Pay

  • Yes. payments can be etransferred to:

    info@wmatlanticgifts.ca

  • WM Atlantic Gift cards are available for purchase and can be redeemed at checkout. You will be able to see the balance at checkout.

SHIPPING OPTIONS

  • Please allow 1-3 days production time. Orders are not processed or shipped on weekends or holidays. All delivery dates and times are estimated, not guaranteed, as unexpected delays can occur. All efforts are made to deliver your order as quickly as possible.

    Taxes and shipping charges are calculated based on delivery location and will display at checkout.

    Approximate shipping times:

    1-3 business days, PE, NS, NB

    2-4+ business days, ON, QC

    3-7+ business days, NL

    4−9+ business days, Western Canada

  • Shipping is charged by weight.

    PEI, NS, NB

    0-5lbs - $15, 5-10lbs -$20, 10-20 lbs $25, 20lbs+ $30

    ON, QC, NL

    0-5lbs - $20, 5-10lbs -$25, 10-20 lbs $30, 20lbs+ $35

    WESTERN CANADA

    0-5lbs - $25, 5-10lbs -$30, 10-20 lbs $35, 20lbs+ $40

  • Free. (Capital dr and Upton Rd (Transcanada hwy)

    Pick up location and instructions will be emailed to you once your order is ready for pick up.

  • Shipping rates are determined by weight and distance and are determined at checkout.

    Estimated Shipping in PEI : 1-3 business days depending on your location

  • Shipping rates are determined by weight and distance and are determined at checkout.

    Estimated Shipping in Canada: 2-6 business days depending on your location

DELIVERY ISSUES

  • We make every possible effort to deliver orders to their desired destinations, but there are certain instances when deliveries may be unsuccessful due to unforeseen circumstances.

    Customer service will offer to re-ship the returned item subject to a re-shipping fee, the amount of which will vary depending on the destination and contents of the order.

    Customers are not entitled to refunds for undeliverable orders.

RETURN OPTIONS

  • We are happy to exchange or refund non food related items that are returned within 30 days of purchase. The product must be in original condition and packaging. Return shipping is the customers responsibility. Refunds are issued once verification is complete. (3-5 business days)

    If you have received an item that has been damaged during delivery please contact customer service at info@wmatlanticgifts.ca and provide your order number and photographs of the item.

    Thank you!

PRIVACY POLICY

  • Your privacy is of the utmost importance to us! Rest assured that we do not sell or share your contact information with third parties. We may employ outside companies to perform functions on our behalf such as delivering orders, sending emails and processing credit card payments. However, they have access to only the personal information required to perform their duties.

Frequently asked questions.